Terms and Conditions garuda62 —
Platform Usage Guide

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the garuda62 platform, including the website, mobile app, and all related services. These Terms take effect as soon as you access or use any part of the garuda62 platform.

By registering an account at garuda62, you confirm that you have read and understood these Terms, are at least 18 years of age, are not prohibited by any local laws from using this service, and agree to be bound by all rules stated herein.

2 Account Eligibility

To register and use garuda62 services, you must meet all of the following requirements without exception:

• Be at least 18 years old on the date of registration.
• Hold a Malaysian identity card (MyKad) or valid identification document.
• Not listed on the self-exclusion registry of any responsible gaming program.
• Not a citizen or resident of any country where online gaming is prohibited.
• Register only one account — multiple accounts per individual are strictly prohibited.
• Not operating as an agent or proxy on behalf of a third party.

Garuda62 reserves the right to request identity verification at any time and to suspend accounts that fail to meet these eligibility requirements. Any attempt to circumvent the verification process will result in immediate account termination.

3 Account Registration & KYC Verification

All players are required to complete the Know Your Customer (KYC) process before making a withdrawal. The garuda62 KYC process is designed to protect players from identity fraud and ensure the platform's compliance with international security standards.

Documents Required for KYC

• Copy of Malaysian identity card (MyKad) — front and back.
• A recent selfie holding your MyKad.
• Proof of address (recent bank statement or utility bill not older than 3 months).

Accuracy of Information Responsibility

You are solely responsible for ensuring all information provided during registration is accurate and up to date. garuda62 is not liable for any delays or losses resulting from inaccurate information. Any updates to your account details must be made through official garuda62 support channels.

4 Deposits and Withdrawals

Garuda62 supports a variety of local Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and bank cards. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees.

Deposit Policy

• The minimum deposit is MYR 20 unless otherwise stated in specific promotional terms.
• Deposits are processed automatically and are typically credited to your account within 5 to 15 minutes.
• Garuda62 does not accept third-party deposits — funds must come from your own account.
• Garuda62 reserves the right to request proof of source of funds for deposits exceeding certain limits.

Withdrawal Policy

• The minimum withdrawal amount is MYR 50.
• Withdrawals are only processed to a bank account or e-wallet registered in your own name.
• KYC must be fully completed before any withdrawal is approved.
• Withdrawals are typically processed within 15 minutes to 2 hours on business days.
• Garuda62 reserves the right to suspend withdrawals for security review purposes when necessary.

5 Bonus and Promotions Policy

Garuda62 offers a variety of bonuses and promotions to players from time to time. All bonuses are subject to wagering requirements clearly stated in the terms of each offer.

General Bonus Terms

• Each bonus may only be claimed once unless otherwise stated.
• Bonuses cannot be directly converted to cash without meeting the wagering requirements.
• Garuda62 reserves the right to cancel bonuses obtained through dishonest means or in violation of its terms.
• Wagering requirements must be met within the specified time frame — expired bonuses cannot be extended.
• Wagering with bonus balance may be restricted to certain game categories or games only.

Bonus Abuse Policy

Garuda62 uses advanced detection systems to identify bonus abuse. Activities considered as abuse include creating multiple accounts to claim bonuses repeatedly, colluding with other players to fulfill wagering requirements illegitimately, or employing betting strategies that go against the spirit of the promotions offered.

6 Game Rules

All games offered at garuda62 have specific rules available within their respective game interfaces. Players are responsible for understanding the rules of each game before placing bets.

• The outcome of all games is final once settled by the system.
• Any technical issues during gameplay will be resolved in accordance with the relevant game provider's policy.
• Garuda62 is not liable for any losses resulting from a disrupted internet connection during an active gaming session.
• The use of any automated software, bots, or unauthorized tools to play is strictly prohibited.
• Garuda62 reserves the right to void any bets or wins involving a technical malfunction that affects the fairness of the game.

7 Account Security

You are solely responsible for keeping your login credentials confidential. garuda62 will never ask for your password through any communication channel, including email, live chat, or phone.

• Use a strong and unique password for your garuda62 account.
• Enable two-factor authentication (2FA) for added security.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Contact garuda62 support immediately if you suspect any unauthorized access.

Garuda62 is not liable for any losses arising from a player's failure to keep their own login credentials confidential.

8 Responsible Gaming

Garuda62 is fully committed to responsible gaming practices. We provide a range of tools to help players manage their gaming activity in a healthy way:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Wagering Limit: Set a maximum wagering amount per session.
• Loss Limit: Set your own loss limits at a level you are comfortable with.
• Temporary Break: Take a break from the platform for 24 hours up to 30 days.
• Self-Exclusion: Self-exclude from the platform for an extended period if needed.

If you feel that gaming is affecting your daily life, we encourage you to use the features above or contact the garuda62 support team. For more information, visit the Responsible Gaming us.

9 Account Closure and Suspension

Garuda62 reserves the right to suspend or terminate any account without prior notice if there is evidence or reasonable suspicion of the following:

• Identity fraud or falsification of KYC documents.
• Operating multiple accounts under a single individual.
• Abuse of the bonus or promotions system.
• Use of unauthorized software or techniques during gameplay.
• Money laundering activities or suspicious transactions.
• Violation of any section of these Terms and Conditions.

Players who wish to voluntarily close their account may contact the garuda62 support team. All eligible balances will be refunded upon completion of the verification process, provided there are no active term violations.

10 Liability Limit

To the extent permitted by applicable law, garuda62 and its affiliates, directors, employees, and agents are not liable for:

• Any financial losses arising from your gaming activity.
• Service disruptions caused by factors beyond garuda62's control, including internet infrastructure outages, natural disasters, or actions by authorities.
• Indirect, consequential, or punitive losses even if garuda62 has been informed of the possibility of such losses.
• Data damage or loss resulting from unauthorized platform access by third parties due to the player's own negligence.

Garuda62's maximum liability under any circumstances is limited to the total amount deposited by the player in the 30 days preceding the claim.

11 Amendment of Terms and Conditions

Garuda62 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being published on the platform.

It is your responsibility to review this page periodically to ensure you remain compliant with the latest version of our Terms. Continued use of the garuda62 platform after any amendments are posted constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions about these Terms and Conditions or need further clarification on any section of this document, the garuda62 support team is ready to assist you.

• Live Chat: Available 24/7 via the chat icon in the corner of the platform.
• Support Email: [email protected]
• FAQ: Visit FAQ page us for answers to frequently asked questions.

These Terms and Conditions are governed by applicable law and any disputes shall be resolved through channels designated by garuda62. The official language of these Terms is Bahasa Malaysia.